General business terms and conditions for multiclient studies

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General business terms and conditions for multiclient studies

These general business terms and conditions shall be applicable in all cases, except where otherwise agreed or stipulated in contracts or initial proposals.

 

OPERATIONAL METHODS

 

UBIC Europe Sarl reserves itself the right to conduct its activities as it sees fit, and in particular regarding the choice of consultants or sub-contractors.

 

Unless otherwise specified, out-of pocket or other legitimate expenses are not included in our fees or fee quotations.

 

PRICE

 

Prices are fixed and agreed following stipulation in contracts or initial proposals.

 

UPDATE

 

The update cost is 15% of the purchasing cost.  The updates are at the discretion of UBIC Europe Sarl. The update will concern the general public statistics and parts of the reports.

 

PAYMENT TERMS

 

Studies are payable in advance.

Invoices are payable by credit card or bank draft to a nominated account in pre-payment terms.

 

ETHICAL MATTERS

 

Unless otherwise specifically agreed with the client, UBIC Europe Sarl reserves the right to work on similar or analogous subjects with other clients.

 

UBIC Europe Sarl will keep strictly confidential all information that will have been provided by a client in connection with a specific report. In particular, UBIC Europe Sarl will observe strict confidentiality in information of technical or commercial nature, the property of the client and provided by it.

 

UBIC Europe Sarl will further guarantee the confidentiality of its activities and will strictly protect the interests of its clients.

 

CANCELLATION AND/OR DISPUTE

 

All agreement shall be construed, governed and enforced in accordance with the laws and practices of the Swiss Court. In case of disagreement, an arrangement shall be sought through an arbitration procedure. Each party shall be entitled to select an arbitrator. In the absence of the designation by the defendant party of an arbitrator within a period of two weeks, the selection of the said arbitrator shall be made by the president of the Swiss Court.

 

GENERAL BUSINESS TERMS AND CONDITIONS FOR MULTICLIENT STUDIES

These general terms and conditions apply to all sales, unless otherwise agreed in a written contract or specified in the initial proposal.

  1. Operational Methods

UBIC Europe Sàrl reserves the right to conduct its services as it deems appropriate, including the choice of consultants or subcontractors.

Unless stated otherwise, all legitimate out-of-pocket expenses are excluded from our fees and will be invoiced additionally.

  1. Prices

Prices are fixed and determined in the initial offer or contract.

  1. Delivery Time

Unless otherwise agreed, delivery of the studies will occur within 10 business days following receipt of full payment. Delays caused by force majeure or client-side delays are excluded.

  1. Updates

The cost for updates is 15% of the original purchase price. Updates are made at the discretion of UBIC Europe Sàrl and cover general market statistics and selected report sections.

  1. Payment Terms

Studies are payable in advance.
Invoices are payable by credit card or bank transfer to a designated account prior to delivery.
In certain cases and upon agreement, invoices may be issued with a net 30 days payment term.

  1. Data Protection

UBIC Europe Sàrl is committed to protecting personal data in accordance with applicable regulations, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).
Customer data is used solely for the fulfillment of contracts and will not be shared with third parties without prior consent.

  1. Right of Withdrawal

In accordance with applicable laws, the right of withdrawal does not apply to services that are fully performed before the end of the withdrawal period with the client’s prior express consent and waiver of the right.
In all other cases, clients may withdraw within 14 days of the order confirmation if no service has been rendered.

  1. Ethical Commitment & Confidentiality

UBIC Europe Sàrl may work on similar or related topics for different clients unless expressly agreed otherwise.
All information provided by clients is treated as strictly confidential and will not be disclosed to third parties.
UBIC Europe Sàrl guarantees confidentiality and protection of client interests.

  1. Governing Law and Jurisdiction

All agreements shall be governed by Swiss law.
In case of disputes, the parties shall first seek resolution via amicable settlement or arbitration. Failing that, exclusive jurisdiction is granted to the competent courts of the canton of Vaud (Switzerland).

  1. Legal Notice

UBIC Europe Sàrl
Route de Berne 52, 1010 Lausanne, Switzerland
IDE/VAT No.: CHE-112.302.052
Registered with the Vaud Commercial Registry
Email: info@ubiceurope.com
Website: www.ubic-consulting.com